Privacy Policy

1. Overview

This policy explains what personal data TradingFx212 collects when you use our website and services, why we collect it, how we protect it, and the choices you have over it. By using our services, you agree to the collection and use of your data as described here.

2. Data we collect

We collect the following categories of personal data:

• Identity data - your name, date of birth, and nationality, provided when you register.
• Contact data - your email address, phone number, and residential address.
• Verification documents - the identity and proof-of-address documents you upload as part of our KYC checks, described in our Anti-Money Laundering Policy.
• Financial and transaction data - deposit and withdrawal history, account balances, and payment method details (we do not store full card numbers).
• Trading activity - your open and closed positions, order history, and account statistics.
• Technical data - IP address, browser type, device information, and general usage data collected automatically when you use our platform.

3. Why we process your data

• To open, verify, and administer your trading account.
• To meet our legal obligations under anti-money laundering and know-your-customer regulations.
• To process your deposits, withdrawals, and trades.
• To detect and prevent fraud, abuse, and unauthorised account access.
• To communicate with you about your account, including service notices and, where you have consented, product updates.
• To improve the reliability and usability of our platform.

We process your data on the basis of performing our contract with you, complying with our legal obligations, and, in limited cases such as marketing communications, your consent, which you may withdraw at any time.

4. Who we share your data with

We do not sell your personal data. We share it only where necessary, with:

• Payment processors and banking partners, to process deposits and withdrawals.
• Identity verification providers, to confirm the documents you submit during onboarding.
• Regulators, law enforcement, or courts, where we are legally required to disclose information.
• Service providers who support our infrastructure (such as hosting and customer support tools), under contractual confidentiality obligations.

5. Data retention

We keep your personal data for as long as your account is active, and for a period afterwards as required by anti-money laundering and financial record-keeping regulations - typically several years after an account is closed. Where data is no longer required for these purposes, we delete or anonymise it.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language), and understand how our platform is used. You can control cookies through your browser settings, though disabling certain cookies may affect how the platform works.

7. Data security

We use technical and organisational measures - including encryption in transit, access controls, and restricted internal access to verification documents - to protect your data against unauthorised access, loss, or misuse. No system is completely secure, and we continually review our safeguards as our platform evolves.

8. Your rights

Depending on your jurisdiction, you may have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data, subject to our legal obligation to retain certain records.
• Object to or restrict certain kinds of processing.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request.

9. International data transfers

Where we or our service providers process data outside your home country, we take reasonable steps to ensure it receives a comparable level of protection, including through contractual safeguards with the recipient.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page shows when it was last revised. Material changes will be communicated through the platform or by email.

11. Contact us

If you have questions about this policy or how we handle your data, please contact our support team.